Last updated: 25 April 2026

Where We Ship

Hot Gurl Paradise currently ships within Saint Lucia only, island-wide. We do not ship internationally at this time.

Shipping Cost

Free standard shipping on all orders within Saint Lucia, regardless of order value.

Processing Time

Orders are processed Monday through Friday, excluding public holidays.

• Ready-to-wear items: 2–5 business days from order confirmation
• Custom-designed items: 5–10 business days from order confirmation (production is made to order)

You will receive an email when your order has been dispatched.

Delivery Time

Once dispatched, delivery typically takes 1–3 business days depending on your location within Saint Lucia.

Delivery Method

Orders are delivered via local courier or arranged collection. We will contact you after dispatch to coordinate delivery details.

Order Tracking

Tracking information, where available, will be sent to the email address provided at checkout.

Failed or Missed Delivery

If a delivery attempt is unsuccessful (e.g., no one available to receive the order), our courier will contact you to arrange redelivery. After two failed attempts, the order will be held for collection at a location we will communicate to you.

Damaged or Lost Items

If your order arrives damaged or does not arrive within 14 business days of dispatch, please contact us at [email protected] within 7 days of receipt (or expected receipt). Provide your order number and, if applicable, photos of any damage. We will arrange a replacement or refund in line with our Refund and Returns Policy.

Address Accuracy

Please ensure the shipping address provided at checkout is complete and correct. We are not responsible for orders delivered to an incorrect address provided by the customer.

Contact

Questions about shipping? Email [email protected].